Privacy Policy

Privacy Policy & Cookie Policy 

Harpur’s of Melbourne Ltd. is committed to ensuring that your privacy is protected. If you provide information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement and it will not be passed on to any third party.

Harpur’s of Melbourne Ltd. may change this policy from time to time by updating this page. You should check this page frequently to ensure that you are happy with any changes.

How we use cookies:
A cookie is a small file which, if you agree, is placed on your computer’s hard drive. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. The cookie helps your browsing experience and recognises if you have visited the site before. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but, you can usually modify your browser setting to decline cookies if you prefer. Although, please be aware this may prevent you from taking full advantage of the website and it’s features.

Links to other websites:
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

General Privacy / Security:
We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure any  information we collect online or offline.

Controlling your personal information:
You may choose to restrict the collection or use of your personal information. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at customerservices@bespokeinns.co.uk

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information, news or policy updates which we believe are important and/or of interest to you.

You may request details of the personal information which we hold about you under the Data Protection Act 1998. A small fee may be payable. If you would like a copy of the information held on you please contact us.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the address shown on our website. We will promptly correct any information found to be incorrect

What we do with the information we gather:
We require this information to understand your needs and provide you with a better service, particularly for the following reasons:

• Internal Record Keeping
• To improve our products and services.
• To periodically send promotional emails about new products/services, special offers or other information which we think may be of interest to you, using the email address that you have provided.
• From time to time, we may also use your information to contact you for market research purposes.
• We may contact you by email, telephone or mail.
• We may use the information to customise our website/information according to your interests.

Removing your data:
You can ask us to remove all your data from our records at anytime by selecting the ‘unsubscribe’ option on any of our communication or by writing, emailing or calling us – details as per our contact details.

 

 

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